The truck was dirty and the ac didn't work unless you held the nob. There was no wind shield washing fluid. The app was not working to turn in rental.
RAYMOND G
Goodfriend Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The U-Haul van was great, I had a problem with the staff at the location. My rental time was set for 8 am. I was there a little before 8 yet had to with until about 8:45 am to pick up the vehicle because the location was closed. When someone did arrive they gave me the story how the train was late yet they had time to get breakfast at Dunkin Donuts. When returning the vehicle the same person told me that they couldn’t check the vehicle back in and that I had to download the U-Haul app and check it in myself. I went to this location because I need someone that could do these things at the front desk, luck my friend was able to help me out with his phone. I don’t think I would have to again but I’ll never rent from here again.
KENLEY GShould upgrade the trucks
Angelique LMatt, the employee on duty, was absolutely incredible. We were late, had issues with uploading our license, and he had several customers waiting -- and yet he was always polite, understanding, and supremely helpful. Really satisfied with our U-Haul experience.
Briana CKeep up the good job excellent
BARBARA J