I was looking to make a 1 way U Haul trip with a 10-15ft U Haul. Even tho they had some on the lot and even tho the same ones were there when I got back that haven’t moved, they told me the only ones available were 20ft. Then they told me I can’t drop the U-Haul off in a different location to where I’m moving to so I had to DOUBLE my mileage and gas payments to bring the U-Haul back. The U-Haul truck itself was dirty and had band aids, spills of liquids, and trash inside. Not to mention after 5 minutes of driving the air conditioning stopped working and didn’t work for the rest of the time I had the U-Haul in 93° heat. So not only did I have to pay about $275 more for return mileage and an extra $80 in fuel. I also didn’t have air conditioning in a dirty U-Haul van that they seemed to lie to me about to up charge me
JOHN C
896 Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The owner wasn’t there for over an hour while I waited and contacted support
SHYANNE BNearly impossible to return a trailer to this location because the lot is small and shared with a food truck whose customers were taking up some of the parking spaces for U-Haul equipment. Fortunately I have a lot of experience towing and was able to get it in.
Eric MNo recommendations. Service and experience was excellent.
Edward HWould have been better if I didn't have to wait around for 10 minutes for the clerk to return back to the store.
Vince B