Everything was fiine
Carolyn D
Route 72 Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Cargo area had odor of dead animal. HVAC fan controller doesn't work right.
JOHN SGreat customer service and very affordable for what we needed. Staff were amazing and the process of getting the truck was very swift and professional.
JAQUAYA TThe guy when I pick up the truck didn't let me know that there is no dolly even though I made a reservation with the dolly. Also, he didn't let me know there is link to upload the pictures of the truck before taking it. Instead, he said I can just take the truck or return the key. He was very irresponsible and rude. I asked him to make sure there is no charge for a dolly and he said it is not charged but I wanted the verification but he refused to provide me any further information or assistance. I called Uhaul and the representative provided me the link that I supposed to fill in before taking the truck. While I was taking pictures of the truck, the guy came out and asked me why I am taking so many pictures of the truck. I had to let him know that I need to take them according to the uhaul policy. I don't want to recommend this place to my friends if he is going to treat them as he did to me.
Eunjee KNothing your staff was very professional and and a credit to your company. And I will recommend them to family and friends.
PAUL K