Just make sure you down the App and have all information done before getting to actually pickup because it can take for ever. Because unorder to get the Vehicle Key you need to do all that through the App to The Code to get The Key.
Elena Santos
Mobil 17K
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newburgh, NY 12550
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Customer Reviews
- 3.5 Average Customer Rating
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I was not made aware of the the return policy because I return the truck the next after driving to NYC to pick up my grandmother's belongings and not needing the truck for the length of time that I rented it for . A tow truck dropped me off at the rental location because my truck (a2003 Ford explorer )stalled on the NYS Thruway .
Darlene RobinsonThere are a lot of hiden fees. And lack of communication with the customer .you just getting paying more for the same service because no one explain how it really work. All i can say is dont ever use that company again
Cliford ElyseeI reserved for counter service. However when I appeared for my reservation the employee behind the counter at this Mobile location told me I needed a code for the lock where the key was located. I told him I didn’t reserve for mobile service so I wasn’t provided a code. He failed to help in anyway. I called U-Haul customer service who then transferred me to another number that kept ringing then putting me on hold and then back to ringing with no one answering. I was left at the location for 45 minutes with no help from either the location or U-Haul customer service. It was a harrowing experience that I would not like to repeat.
HYUNCHIN KIMIt took the person 4 ours to record the drop off. I delivered the van t 6:00 pm and they did not record the drop off untio 10:02 pm.
Thomas Lewis