There was no uhaul sign and there was no drop box and no uhaul facility at that address. That address belonged to a gun shop and I had to call uhaul customer service number. The rep on the phone was great.
Kearra M
Bozeman Global Ltd Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norcross, GA 30093
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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You did not call me to tell me that the truck I rented was not working when I arrived. I found out and you sent me to another location. I was not happy with that. It took longer to find the location and retrieve the keys. There was no dolly on the truck or anywhere in you told me I would go have to go somewhere else to rent one even though I already paid for it, so I did not pick one up. I do expect you to refund me the money for the dolly very disappointed that you all did not call or contact me ahead of time about the truck
Patrick EIt took us 50 minutes to get our truck. We found it immediately but the instructions to get the key were wrong. (It didn’t help that there were two locations in close proximity on Dawson so the first call was to the wrong one.) I called the office twice and got no answer. The key pick up was in the back of an industrial building😳. We had to chat with someone from the app who kept trying codes until we found one that worked. Sketchy. Would not recommend.
Candice TThis truck was missing the hand truck. We didn't need one but there was not one attached in the back of the truck.
Jim LNothing! Excellent customer service.
SHANTAE J