the 19 $ advertising is a big scam with gas, milage, insurance ( that did not seem to pay anything for the mirror)(we got sideswiped and broke a side mirror) i paid almost 300$. -Antonio M.
United RV & Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in North Highlands, CA 95660
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Upon arrival the associate was not in the office and the door was locked. I waited while looking from the front door for someone. A guy appears eating a sandwich with a drink. He says he's on break and asked if I can wait for him to finish. Then he further wasted my time lying to me about $100 added to my bill because of driving long distance (64miles). That $100 charge never happened. Then he tried to push me over to the side to go help another customer. After already taking up 20min. of my time. I was to have the U-Haul for 24 hours. He changed the drop off time on the paperwork to 11am. Instead of leaving it 12pm. My pick up time was scheduled 12pm. So my drop off time should have been the same. Then he prints out locations that are far to drop the U-Haul off. These long distance locations were Suisun, Vallejo, and Martinez. When I had a location down the street from me in Fairfield already chosen for me to drop off. U-Haul associate tells me he doesn't know if they will take it. They took it with no problem. I feel that he was racial profiling me and purposefully continued to give me a hard time during the pick up of the U-Haul. Also he was scamming trying to get more money paid for me using the U-Haul!!! This is inexcusable and unacceptable. He should be fired!!!Talitha C.
We rented a 10 foot truck. The 1st one they have is had a dead battery. They switch us to a new truck and didn't change the vehicle we had in the system. We have the truck for 2 hours and drove 7 miles. They charge us for 41 miles beck they had the wrong truck in the system.Mike A.
Over charged for fuelKaren C.
The owner's son very unprofessional I will never rent from them ever againSALVADOR C.