I would 100% recommend this location, they were very helpful, accommodating, friendly and they made the over all experience better with their customer service!Shawn C.
Moving Truck Rental in Norwich, NY at Jeffreys RV & Mobile Home
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Norwich, NY 13815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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There's nothing they could do better. She was polite it only took a few minutes to get moving on our way.BOBBIEJO T.
Great service. Lot is a bit small since the other location in town stopped operating.Peter F.
I was a little frustrated because I was charged the same amount for a 20 foot truck as I would have been for the 26 footer. This resulted in extra miles and trips. I'm trying to figure out why it costs more for smaller truck, when the size I wanted wasn't available?CHARISHJ S C.
Kim was great. Would definitely do business with this u haul company again.RONALDR M.
With all of the issues we had to endure with our moving experience, the truck was not one of them. The reservation was ready and the truck was ready to go. This woman is the nicest person I have ever done business with !!! I do wish U - HAUL Corporate would consider snow type tires for vehicles rented in snow areas.Dale L.
This woman is the fairest, kindest Person I have ever done business with. It is refreshing that in this day and age that someone can find a business with a very competent associate and explains everything clearly. When my needs for a van or truck pop up on the future I am calling Her for sure.Dale L.
U-haul is all we've ever used with all our relocating, we've never had a problem in any state renting your trucks.Salvatore P.
The entire check in process is ridiculous! I had a 9 a.m. appointment to pickup the truck we reserved, by the time we got done taking pictures, verifying licenses, finding the area with the lock boxes with the keys(some signage would be appropriate) and getting the windshield defrosted enough to see it was already 10 a.m. so I was down an hour of my 4 hour rental, an attendant would be helpful and useful. Very disappointed in the entire process and will not be making use of your company again.Patricia G.
I miss the days of making reservations with an individual. I had to repeat in person everything I painfully endured electronically; total waste of my time. Once I got to interact with a human the process was as you'd expect.Jeffrey F.
Go to Jeffreys, they are great. Rented four uhauls from them and every experience was better than i could hope for.DANNY B.
Jeffreys did a very nice job and accommodated me well.eric E.
A+ Experience. Nothing to add.WILLIAM C.
Syracuse branch at Teal and Canal Streets was electronically checked in and paid for only to find out that they had no trailer for me that they confirmed they had! I had to drive 100 miles round trip to Norwich to pick up another. It screwed up my whole day getting me back to VT after 10 pm. They knocked $50 off the bill, but frankly that did very little to satisfy me. The people behind the counter at Syracuse acted like this happens all the time and didn't show much concern for me. For your company's sake, I hope this was a correctable mistake. It's highly unlikely that I will do business with you again!Kevin B.
No one there just dropped off in drop boxCHRISTOPHER N.
Worker was personable and helped me get the best rental contract I could get. Would highly recommend.David B.
She went above and beyond to make this rental as easy as possible. The truck was available on our requested day as well as the auto carrierROBERT R.
Kim was awesome. A+ service, will go back again!Edmond C.
The lady that works the counter and rented the truck to me should be cloned and sent to every U-haul location. She was incredibly helpful, knowledgeable, and friendly. I tried 5 other locations to rent a truck but this was the only one that responded.Scott S.
we had a great experience with this site and Kim was a great person to deal with.Michael C.
excellant people to do business with !! All was greatJim L.
The mobile pick up experience was horrible. I spent an hour on the phone with a representative which still didn't solve the problem. Thankfully someone who works at the location showed up and was able to help me. They were very helpful. But in regard to U-Haul itself, this was a strongly negative experience. I spend over 1.5 hours working to pick up the truck. I chose not applicable for the third question really because of my concern with U-Haul, not the location. There needs to be questions about U-Haul and not the location. Thank you.Ramona L.
easy drop offKevin R.
Kim was very helpful with the reservation and went through alot of effort to make it all happen with the internet constantly crashing on her during the reservation. She is very thorough, clear spoken and followed up on everything. She is a great employee. The truck ran great. Only complaint i have is the jack on the car transport trailer was terrible. It is designed and mounted on such an angle that the trailer changes position by so many inches after the ball hitch on the truck was lined up. Then you have to re align the truck to match the trailer. Otherwise a great experience and trip. I would recommend U haul to friends and family. THANK YOU!Len P.