The vehicles should be more up-to-date with their maintenance, and the staff should try to communicate better with the customer. The staff tried charging my credit card without even telling me the total, and then got irritated because it was declined. Maybe if you had told me the total first, you wouldn't have had to re-enter the information again.
Jenna L
Jeffreys RV & Mobile Home
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwich, NY 13815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck had A/C issues
Gary UThe trailers are parked too close together. A little more space between them could lead to less damage and easier exiting for renters.
Jim GThere is no need for improvement. They offer wonderful customer service! I am glad to have found them and I will definitely use them again!
Tina FGreat customer service. Nothing needs to be improved!
Tina F