My moving plan got delayed by 40 mins due to system issue at the location. I have to repeat all the info again and process everything from. Scratch.EMIL I.
Moving Truck Rental in Oakville, ON at Super Organic Dry Cleaners
(U-Haul Neighborhood Dealer)
Oakville, ON L6J2W7
(Home Depot Plaza beside Tim Horton's Across from Oakville GO)
Services at this Location:
- Mon-Sat: 10 am - 5 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Oakville, ON L6J2W7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Be there on time, and make access to the key easierSaif B.
Pickup instructions not clear. Vehicles and keys are not actually that close to each other. Vehicles are not parked where they said they would be (in front of lighting store). They are way back behind the store.carolina I.
this was the best uhaul location I have ever used . The gentleman at the desk was very friendly, the truck was clean and well maintained, I would highly recommend this locationWesley W.
Ease of use with contactless accessibility. No improvement necessaryNeil A.
We seemed to do a lot of driving back and forth to figure out the procedure of getting our van. We went to the location indicated, then were told to go to where the van was parked and then had to go back to the first location to get the keys and then back to get the van. Also, we had rented a furniture dolly which wasn't in the van when we picked it up. We did call the 1-800 number to notify them of the missing dolly and were told we'd be reimbursed the charge. When I dropped off the van I noticed the charge had not been reversed so I then filed a complaint to notify them. We received the credit no problem but my issue was with the options that were given in order to file the complaint. I ended up saying it was an issue with the call centre which it wasn't. The lady we spoke with was extremely professional and cordial but having no other options that came close to describing our issue, I had to go with that one. I felt bad saying it was an issue with the call centre since it wasn't. It was an issue with the equipment missing.Monika R.
The owner at the dry cleaners is so great, friendly, funny, and always in a good mood. I've rented from here once in the past and came back because I knew the service would be 5 star. He really is a sweet man.Mena B.
Nothing really - the service was excellent and the person who handled the rental was wonderful.Derek R.
The online pickup process does not work. The app gets on an endless loop getting back to the same screen. My pickup process was delayed had to wait until the location opened.Benjamin B.
Oustanding the use of technology and the service was exemplary. Well done, U-Haul!David S.
Covid hours at shop are 10 am opening rather than 9 posted in App. App accepted debit card to book & said it could swiped in shop however he only accepts credit cards. Trucks are behind lighting store rather than out frontJ,SCOTT M.
Manager is always friendly, helpful, and courteous and always looks out for his customers.Sandra T.
UHaul needs to update this locations hours on the web site. I booked the van for 9:00am with an appointment to pick up a sofa at 10:00am and reserved the elevator for 10:30am to discover that the store does not open till 10:00am. I should have received an email or a phone call advising me that the hours have changed. I would have rated 'Excellent' except for the poor customer service from UHaul.Robin W.
This location was very efficient and helpfulGlenn M.
Friendly, prompt service and very accommodating.Sandra T.
He is very nice and friendly. Very good service. I would recommend to others for this location. Thank you.Steven H.
This truck was amazing, I loved the air conditioning!!!Sama J.
Truck totally not cleaned; smells like animal shits in it.Ruishi S.
I tried mobile pickup and it was very hard to find the vehicles - they were hidden at a lot away from the usual centre. I called support to get someone from the centre to come out and help me and even though he was friendly, it took much longer to finalize all the information in person and pick up the car than I expected. The location itself looked old, there was antique furniture in the centre and the payment machines tap feature did not work. I was told it was â€˜for show'. Very disappointing considering there should be touchless payment options given the current pandemic. Overall the centre and technology used in the centre was outdated. Lastly I want to point out that the pricing used on the website is very misleading - though the original price for the uhaul was $19.95, after additional fees and mileage I ended paying nearly $50 (and that was only for 2 hours!). From a branding perspective I would consider changing your pricing model or include upfront fees into the advertising. I would have been happy to know exactly what I'd be paying for before all the additional fees. Overall - not a great experience.Raquel A.
I rented from a fellow who also does alterations and has a dry cleaner. What a nice experience. I would go there again in a flash! ThanksAnnette G.
Very professional. Will use this location again.Phi M.
Continue as you are!Robert S.
The owner is super nice and very accommodating in these strange times we are living through. He was very proffesional and made our experience great !Janet F.
We had issues while taking the van with the IT system. Had try multiple times to upload the license images. Had to try 4-5 times. Something you should look at.Soumo P.
Leaser was very friendly, patient and eager to please. He carefully explained everything we needed to know about the using the van. A pleasant experience!Hugh A.