There is no signage to indicate the Uhaul office is located in the back of the bar. It was easy to upgrade to a larger truck once I found the office.JEFFREY J.
Moving Truck Rental in Olympia, WA at 2 Mile House Rentals
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Olympia, WA 98502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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There were no clear instructions on how to pick up our vehicle and no clear hours marked letting us know the facility was closed on Wednesdays. We had to call to figure out what was going on, the customer service team was a bit rude and just told us to use the "App" we ended up spending over an hour just trying to pick up the vehicle, it was unnecessarily stressful and difficultCristel W.
Very helpful staff! :)SHANA O.
The online pick up experience was horrible. I will never use this system again and will tell other people to never use it. I tried to submit my alternate person number. They repeatedly called her and she was written up at work. I repeatedly told the online agent that I would use my passport. They still persisted on calling my contract. It took over an hour to pick up my truck and I didn't get any extra time to make up for it. This is the worst service i have ever had.Tai H.
Worst experience. Will never use this company again.CHASE S.
Thank you for good service..you are amazing and helpfulMOA'YYAD B.
My expectations were exceeded, and my overall experience was great; the young lady who helped me was awesome! She deserves a raise. She was very knowledgeable, professional, and courteous, and she worked with me even though I was running late for my appointment. She helped me with the website check in issue, and showed me how to open the tale gate. Very nice person to work with!CLIFFORD EUGENE T.
Make sure back of trucks are clean.MARKUS L L.
Very friendly service!Julie S.
Great customer service!!! Everything was perfect. I love doing business with this location!!!ISAAC O.
App needs work freezing up. Live chat tried to help. Had to use website insteadDavid M.
Hard to find - good service, nonetheless!ALFRED P.
Everything was great.Scott R.
Theresa is awesome! Everything always goes nice and smooth every time I rent from this location.DIANE KAY F.
Teresa was wonderful. It was easy to access the vehicle we needed. Check out and return were also easy. The office is a small shed, but Teresa is proud of her tiny office, and her pride in her work shows. Thank you Teresa and U-haul!! Gary and KayCee VanCampGARY V.
The location feels like an afterthought. Because my rental time was pushed back I did not pick up until night, it is dark and felt unsafe. There are no light posts near the trucks and a small dim light near the office. I am thankful I did not do this rental by myself.Rueben N.
The desk person was nice, but no heat and the transaction took a while. There was not internet fro me to download the damage form so she hand wrote that we did a walk around. The truck door in the back got stuck, lock didn't work well and it was 2 heavy men who helped me ( small female) close the lock and push ramp back in even though I am strong. The lock really needs work - thanks though and we got movedJessica M.
The agent was very charming and helpful. She should have nicer office.WILLIAM K.
The attendant was super friendly and helpful! I sadly failed to get her name because I would like to get her the positive response she deserves.RENEE DIECKMAN L.
First, I visited the Lilly and Pacific Road facility to pick up my original reservation. I was a bit stunned at how dingy and unkempt the office was not to mention they had a cat on the desk. I am deathly allergic and my friend had to approach the desk for me. Second, my reservation was not available so the reservation was changed to a different location across town.and assigned to a bigger vehicle. Once again, I could not use.the truck because it was way too big for me to get up into it. This led to having my friend drive for me. Third, the second location was on par as the first. Basically a hole in the wall. I waited a good length because the birds nest she fondly referred to was so high she could not see me.1 I get it, rental facilities deal with messy vehicles and people but I expected a lot more than either location could dream of offering. Lastly, the drivers side of the vehicle was a muddy mess. Overall, I probably will either use a different location, but only as a last resort. One highly disappointed customer.DARCEL LARAE C.
The service was crummy and the equipment was a broken down piece of junk that had quite a few issues. Very poorly maintained.FRANK C.
Site: nothing, you're wonderful! Corporate: fix the stinking app!EVELYN M.
Everything went great! Thank you!ZACHARY B.
Having 24/7 pick up is so convenient. The employee who checked us in was very friendlyJennifer P.