They were closed. I was a little concerned about leaving the trailer outside the fence as instructed. I was able to Lift trailer off my hitch without any problems. Location was close and convenient to my destination. Level plowed area. Appreciated.
ANDY T.
Lappins LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Onalaska, WI 54650
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Customer Reviews
- 4.0 Average Customer Rating
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I was very upset that the hitch coupler came off the ball when I attempted to pull the car up onto the trailer! The tongue nearly hit someone when it flew up and hopefully the safety chains did no damage my Suburban. The local dealer said it was due to a broken part on the trailer. I managed to find a pin to put in it and make it home but did not feel safe. Id like a refund and an apology
Randy E.Just wish the pick up could have been where it was suppose to be
Nicholas W.This truck had 63,000 miles on it. The steering and alignment were horrible. It was hard to keep driving straight. The suspension was horrible. For many highway miles, I was jolted up and down severely. Even worse in the city. The jolting caused damage to our belongings. The brakes were quite worn out. I had to practically stand on the brakes to stop from hitting someone. The transmission was horrible. Jolted from one gear to the next, stayed in low gear even at highway speeds. To top things off, I was charged an additional $9.28 for excess mileage. Impossible, because I drove directly from the start to the stated destination with no detours. How is it possible? Other than that, the price was excellent for a one-way rental.
Brian S.The letter combo box was hard to find. No where on the phone instructions did it say the keys would be locked in the back of the truck. I was looking around the front of the building for the letter lock box. Took me like 15 min to figure out the letter lock was on the back of the rental truck door.
Kevin K.