I was charged for extra miles even though I did not drive over allotted miles per the rental agreement.
Kimberly S
Sponge Brothers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orange, CT 06477
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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They did not have the Dollie’s I needed, and either did a. Local U-Haul center. They said it was first come first serve. Then I was told that fee for the Dollie’s would be credited.It was not at that time.
Michael NYou're fine. You're the only Southern CT location that had the type of trailer I needed just before the holidays
Walter PIv'e used a half dozen U-Haul locations, and this is the first location that wasn't a dedicated U-Haul business. It was easy, quick, and had no issues. Staff was wonderfully helpful as well. My only comment would be that, due to the traffic pattern, confusing parking, and lack of signage, I'd suggest having a large sign indicating where to park and which building to enter. I feared blocking the car wash and was not sure of which driveway to enter, having to re-enter traffic and do multiple U-turns to figure out where to go, making me several minutes late. A large sign or even a note in the U-Haul confirmation text message could serve to clarify where to park (to the left of the party store next door, behind the guardrail). Otherwise, this was a wonderful experience and will use again.
Michael GEmployees were helpful and courteous.
Jose E