Original drop off location was MEA in Bridgeview. Absolutely awful, the man said his friend picked up MY U-Haul and even the app had said it was dispatched despite me never picking it up. It took two hours to get a new U-Haul in Orland, I had to pay another $102 and I had to pay my movers $100 more because I was late because of what happened at the first location. The Orland location was fine, no issues.
Alyssa E
Empire Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orland Park, IL 60467
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Store was closed
MARK JThe owner screamed at me to move the truck when I first pulled in. I was unfamiliar with the property, and he treated me as if I was a trespasser. The employees there defended the owner or were silent when I later raided the issue of how the owner treated me. When I left, I told the owner to have a great day, but he ignored me. If I were you, I’d close this location to get that man out of the business. He should not be interacting with customers.
TIMOTHY PThey were very fast friendly and efficient. They really went out of their way to help me. We were moving with what turned out to be less than competent movers who hadn’t appropriately estimated the necessary truck space. Empire saved the day by getting me an additional truck.
TIM HI just wish someone would let you know the check in process after you return the rental. In the past after hours you would mark the mileage and fuel level on a form and drop it in a secured box with the keys.
Daniel G