The trailer needed maintenance done in it. The tie down ratchets were super rusty and very hard to work. The trailer lights did not function correctly due to multiple cuts in the wires connecting the truck to trailer. Also, the location did not stock the accessory items like hand trucks, furniture colors dollies, and furniture pads. I had to drive to another location to pick these up. I had these items selected when I made the reservation on line. I didn't believe it was the fault of the location on the accessories and is on uhaul for not flagging the order if the location doesn't stock these.
RICHARD S
Ormond Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ormond Beach, FL 32174
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This rental was the BEST experience I've ever had renting from Uhaul.
KEVIN HWow, I signed up for 16 miles total because I know the address from the new property from the address of the property that we’re moving things out of so I knew it was approximately 16 miles total she put 40 could not remove it then it was a little bit of back-and-forth lightly But still respectful but she didn’t know what she was doing and I’ve been using U-Haul for quite a while this is my fourth home at the age of 42 so I know what I requested and she put 40 in saying that that’s what they do. That’s what the mouth hold over just in case and I told her well it doesn’t need to be adjusted because it would do that automatically But other than that, I still will tell my friends to use a different location.
Sin JVery friendly place. I would highly recommend!
Susie SThe person who waited on us the computer was down and he had such a bad attitude and he reflected it on the two of us there was a crack in the windshield and he said either come back and get another one or take it like that very bad customer service because we had no contract we didn’t even know what the final cost was going to be .
Evalee G