I have an issue with Uhaul self check in. It is not obvious how to close out the rental if the drop off location is closed and you return it before the contracted due date/time. I followed instructions and the only thing I could do is send an email to the drop off location to let them know I dropped it off on time .... then uhaul sends me a recipt for 20.00. I refuse to pay it. Recommend you fix your website to make it more user friendly on how to officially close out a rental on line. Make the on line close out process as easy as filling out this survey and I will have no problem in the future.
Moving Truck Rental in Owens Crossroads, AL at OCR Small Engines
Moving to or from Owens Crossroads, AL 35763? Get FREE truck rental rate quotes at OCR Small Engines.
Get FREE moving truck, pickup truck and cargo van rental quotes at OCR Small Engines
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Owens Crossroads, AL.
Cargo vans and pickup truck rentals in Owens Crossroads, AL
U-Haul cargo van rentals and pickup trucks in Owens Crossroads, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Owens Crossroads, AL 35763. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Nothing, they were very helpful and got me set up quickly. Easy peasy...japanesey?
Again. Extremely out of the way. And then Uhaul charged me for extra mileage.
All Good was easy
The App was a pain to use took quite a lengthy process to complete. I did not like renting this way
Great guys at that location. I was in and out very quickly and the trailer was like new. Everything worked out great.
Communication issue occurred with regard to additional items that I rented (blankets and appliance dolly). Items were not in truck when I picked up, I didn't check for them (shame on me), had to drive all the way back. Owner of facility said that items were not on his load-out list, that I must have added them as a modified order. I had not added them after the fact; they were part of my original order. This cost me at least 10 miles of driving and an hour of time.
Great customer service experience
Tires were worn and tread was questionable. Trailer was rusted and should be retired.
The service was fine, including the installation and availability of the trailer I reserved ... keeping in mind this was Christmas Eve. The site was a bit far from my home, but it was not exceptionally inconvenient. I'd have no hesitation to use it again.
Very friendly staff.
Computer was not accessible by employee. Manager was called and he processed me online. Was given no paperwork because of computer. Vehicle gas gauge showed less than 3/4 tank of gas. Informed employee and she stated that it was returned that way and the contract would reflect that it was less than 3/4 tank. I asked her to visually inspect the vehicle and she told me she knew my statement was true and it would show that in the contract. Upon returning the vehicle a day early I was told that the vehicle gas gauge was logged in at full 3/4 tank of gas. I disputed that claim but told employee to complete the transaction and i would deal with Uhaul. I sent a more detailed email to customer service and hope this can be resolved soon.
I asked them to make sure tires had good treads and proper inflation, one tire was bald. Employee was rude, looked hungover or drunk...eyes were red. I would never go back to that location again, nor would I recommend them.
OCR Small Engine was great, but I originally reserved a trailer from another location and when I showed up, they didn't have my trailer. I was asked to drive to another location way out of my way. This is unacceptable. I called OCR and they took care of me. If I order a trailer from a location with a reservation number, my trailer ought to be there when I come to pick it up. Otherwise, did list that location when I order it. It was a great inconvenience.
Was ready when I requested and guys were helpful.
Very professional and helpful
So helpful! Thank you!
Although this location was 20 miles away from our house and someone from U-Haul messed up and placed us at different locations for two different rentals we were happy with this location. They got us in and out of there as quickly as possible .
Customer service is excellent.
There was not a strap on the dolly