Jose was great in setting me up with my Uhaul. Truck was very cleanMANUEL C.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pasadena, TX 77504
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- 2.0 Average Customer Rating
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The trailer the gentleman said would fit my truck did not and he said he wouldn't charge me since he didn't have a different one for me to use. He also charged me for insurance which I had denied. Tried calling him back to figure out why he charged me and it goes directly to call fail. Who do I need to help resolve this issue?jason V.
I dropped off U-haul at above address at 4:35PM on the SAME DAY of pick up. Employee NEVER checked it into computer/ data system to advise U-haul that vehicle was received back.Melissa D.
The location was almost like a junk yard, not clean, or safe feeling. The guy was nice but I wouldn't recommend. Also I think he charged me for a dolly and furniture pads that were not in the uhual. I only reserved it for 6 hours, I used it for 5 hours and I'm fairly sure he charged me for the day. Im not sure if that matters.Kevin H.
Make sure the inside of the truck is clean before the next person has to use it. The inside was wet and muddy.Clarence W.