All went smoothly. I will rent from them again if needed.PATRICIA T.
Moving Truck Rental in Petaluma, CA at North Bay Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Petaluma, CA 94954
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The procedure went flawlessly. Easy to set up. Needed the dimensions of the load space and couldn't find it easily.Steve C.
Best location customer service always goes way above and beyond! I will only ever rent from this location!JERIES K.
Good location with not a lot of traffic. Fast and easy process even with self check out. Everything is great the way it is!!Marbien T.
Sarah is amazing, friendly, helpful and knowledgeable!JESSICA F.
Great serviceStephen B.
I rent frequently cause of my business Everything is always clean and staff are always professional!Donna L.
Sarah and Chris are always great when I call for a rental. The transactions are easy, both pick-up and drop off. Great service!Roberta A.
Sarah was awesome!PATRICIA S.
They go above and beyond. Great customer service!NICOLE F.
Although we reserved the cargo van, the interior was not cleaned and ready for use when we arrived. The male employee who was assigned that task did so with a loud, profanity-laced tirade. His anger expression was unprofessional and unsettling.GARY S.
Each company representative at this location was invested in the customers rental experience, fantastic, proactive. First I met Seville and then Sara. * Experience 10 out of 10 Thanks you both, Seville and Sara - Have a nice weekend!CHRISTOPHER M.
Lovely service. I'll go there again in the future.Rebekah D.
I don't really care for U-Haul services, as I've learned that a reservation is not necessarily a confirmation and I was told 5 days before my move that a 20ft Truck was not available and it was very stressful. This happened at a different location, Santa Rosa Avenue store. I will not ever use them again and will not recommend them to anyone.Donna N.
Nothing, this place is fantastic and we have used them frequently and continue to use them over and over due to the wonderful customer service we receive each time!David W.
I would like to say that the representative we dealt with was exceptional. Rental of this truck saved our move!!!!!JOHN C.
The front end needs alignment And it died However other than the tow truck driver everyone went out of there way to help ThanksJeff J.
Sarah, the woman who assisted me, was welcoming, attentive, and funny. She addressed all my concerns with a positive attitude and even tried to help me navigate how I would load certain items into the truck. The facility was clean and so was the truck. I truly appreciated the professionalism with personality and my whole Uhaul experience. Thank you very much, Sarah. Moving is so stressful but people like you can change the course of the day!Angela S.
You have great custommer service. Also, you always have boxes and suppliesDEBORAH A.
Nothing, my experience was better than expected.Patrick K.
Sarah was incredibly helpful and patient. Great service!Ismael O.
This site consistently provides excellent customer service! I can think of nothing that they would need to improve and I always recommend them!KATHLEEN G.
The only complaint I had was the fact I had to drive to this location to pick up a separate part of my rental agreement, I requested a truck and tow dolly, the day before my pick up day , Uhaul sent me an email to pick up my items at a different location than I request and they canceled my tow dolly. I had to call customer service and they found a tow dolly in another city almost 2 hrs away travel time. Hearing this devastating news the day before pick up was so stressful. They can improve on communication with customers better.Sharita G.
Very friendly, helpfulPaul C.
Unfortunately I delayed by three days a planned move due to a truck not available at this location and then the truck came with no utility dolly. I was glad on my second attempt to move a truck was available for us.Mark A.