Did not has a vehicle that I wanted so they gave me one that was even bigger and they couldn't find the keys to the original one and also it was guaranteed it was guaranteed that I get to ride that I wanted and it wasn't available so you should be compensated the $50 that you guys stand by in your terms and agreements
Victor A
Health And Discovery Lifeline LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85021
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- 3.0 Average Customer Rating
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How U-Haul Reviews WorkI was called the day before my scheduled pick up and they told me that the uhaul center I chose didn’t have a 10 ft truck but one was available slightly further away at 2312 W northern ave. I was happy to accommodate. The following day rolls around and I uber to the uhaul store only to find that nobody is there. No uhaul representative and nobody that works at Health and Discovery lifeline. My only option at that time was to call uhaul and get dispatched over the phone which took about an hour. Additionally, the dolly and blankets I ordered were not stored in the back of the truck, so uhaul made me drive my truck to a new location to pick up the equipment further inconveniencing me and delaying my move.
Brandon MVery easy to go in and sign to pick up equipment! This truck was one of the cleanest & well-running trucks I've rented and we've moved 3 times just in the last year! Would highly recommend this location and rental equipment!
Tiffany TSuperb service.
frankie cTook Allanna’s 24 hours for them to process the return
Caylie T