Don't expect Is in person help on Sundays They are cutting hair in the back. The app is terrible it takes way too long.salvatore C.
Health And Discovery Lifeline LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Phoenix, AZ 85021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The online process from start to finish was the absolute worse experience. We drove 2 hours away before taking the time to submit the return online after drop off, and it turned out we HAD to be at the location to allow our geolocation and take a photo of the returned equipment. We were forced to drive the two hours back to complete the return.The online instructions are not user friendly for non tech savvy people and there is no human contact on site. Customer service assistance was no help nor kind and they were not able to do anything by phone per policy. The hold times are over an hour or no answer at all.There was nothing wrong with the location or equipment.Michael R.
Provide hard copy receipts. I am an old fashioned customer who likes to have paper receipts.federico M.
This company is unorganized and does not care about their customers. Truck was not ready, (wrong key placed in box) wasted my time, while I had movers waiting. Still took my money, never refunded it and never issued their $50 â€œguaranteedâ€ if the truck was not ready.Kathy P.