My experience with this location was great hassle free. Good customer service.
PAMELA A.
Security Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pittsburg, CA 94565
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You good 👍 just assure them that . They needs will be taken care of like ms Rosa told me
RENEE P.Nothing. Everything was excellent customer service, online, on the phone, and in the U-Haul store. Everything step was excellent
Melissa G.Great service, easy process, very clean, and overall a great experience
Clay T.The location in convenient, well maintained, however your customer service has a lot to be desired, including timely in opening the gate when no other customers are inside. When i returned the cargo van it was full of gas, unfortunately i did not get a printed receipt at the time of the return instead it was emailed to me. A couple hours later I printed my receipt to get reimbursed and found that i was charged for 2 gals of gas. Before i returned the vehicle I filled it up for less than $5 . I only traveled 13 miles. The agent did not mention that i would be charge for gas when i returned the vehicle otherwise i would have been able to show her that the tank was full. When I returned a couple hours later to question the charges and was told that the vehicle was already rented out which was not true it was sitting on the lot. The charges for the 2 gallon was only $10.20 but it is wrong to cheat your customers. What would be interesting is to find out the rental history of that vehicle rental after me to see if it went out full or not. My church has a food pantry and the rentals are only used to pick up food from to serve our needy community so any amount that is misrepresented to the church is shameful.
ONEDA T.