Moving Truck Rental in Pittsburgh, PA at Penn Hills Automotive Inc
(U-Haul Neighborhood Dealer)

144 reviews

11415 Frankstown Rd   Pittsburgh, PA 15235

(412) 793-7854

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/31/2021: Closed

Services at this Location:

Contact Us

(412) 793-7854

11415 Frankstown Rd
Pittsburgh, PA 15235

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/31/2021: Closed
Truck Rentals

One-Way and In-Town Local Rentals in Pittsburgh, PA 15235

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

144 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Loved the self service and app!

tanisha M. 
Rating:
3.0

In and out access is a bit rough

david L. 
Rating:
5.0

Keep up the great customer service

William H. 
Rating:
1.0

Was told that I would receive a discount but never did I went thru a lot of trouble to get a truck that i had reserved a week in advance it was a mess alot time wasted.

Charmel H. 
Rating:
5.0

I am very satisfied with my rental from Penn Hills Automotive. Everyone was friendly and helpful and I had no trouble with pick-up or drop off. I will certainly rent from them in the future and will probably go to them for car service, too!

Kimberly G. 
Rating:
5.0

Sherry provided excellent customer service, she was very attentive, patient and friendly.

Shannon W. 
Rating:
1.0

I rented the truck and literally went less than 40 miles and the location said I went 100 miles. The truck floor had a spill and was very sticky. I don't understand why I was overcharged. Pittsburgh s small I would have had to drive around the entire city 5 times to drive 100 miles. Unsullied told me they can't help but that makes no sense. I will be disputing this with my credit card company. That is ridiculous.

Dannai W. 
Rating:
5.0

Honestly I cannot think of anything. This was my first experience and it worked out really well.

Kathleen K. 
Rating:
3.0

Be very UPFRONT about the cost of mileage added onto the cost of the RENTAL. It's NICE to advertise the 19.95/day, etc., but just be HONEST...more UPFRONT about the REAL COST. I ended up paying over a $100, 5X the price on the side of the truck. You got me..I'll know better NEXT TIME. But thanks for the truck!

carmine H. 
Rating:
1.0

The lady couldn't get the computer to work. The people on site were not friendly at all no good customer service skills were used at all. They were all about the money. When I returned the truck the attendant barely acknowledge my present went straight to the truck looking to fin problems.

karen D. 
Rating:
2.0

I'm pretty sure that I was overcharged.

Karen C. 
Rating:
2.0

Someone was smoking inside the building. Reception very slow, the parking lot was packed in with nowhere to park. inside the facility was filthy. We were not shown how to adjust mirrors, etc on the van We had to ask for help just to get the van pulled out into a place that was safe to leave the lot from. The woman who wrote up my contract was friendly and efficient.

debra H. 
Rating:
5.0

NA

Dawn G. 
Rating:
3.0

Pick up experience was unstatisfactory. This was a self pick up, as is encouraged on your website, however the location was not experienced in this process, nor did he know it was a self pick up order. Instructions on what to do when arriving at location was unclear to me, and the Penn Hills location. THIS IS NOT A COMPLAINT AGAINST Penn Hills AT ALL but rather an issue with the self check out process. The location rep had to contact UHaul to assist with the order completion, and the UHaul rep spoke that was assisting the Penn Hills rep was very abrasive and unprofessional in how she handled his call. The customer service from UHaul on this call was below standards. Also I received NO confirmation call on Friday, the day prior to the rental before 6 pm as we were told we would need in order for our order to be confirmed. We contacted scheduling at UHaul on Friday and were told until we receive the phone call, the order was not confirmed. Unfriendly and abrasive customer service on this call as well with UHaul on Friday 7 July.

Douglas V. 
Rating:
5.0

The guys at the shop were extremely helpful.

Thomas I. 
Rating:
3.0

I would have gave them above-average but because I had to wait an hour and a half for somebody in the Uhaul Department to come in. online they said the shop opens from 8 to 5 it doesn't is from 9 to 5 and then the U-Haul people usually don't get in until 9:45 10 o'clock in the morning and my reservations were for 8 o'clock that morning so I had to sit in my car and wait which made me behind but besides that the people are nice and the van was clean

Erica S. 
Rating:
4.0

Parking was an issue at this location.

Daniel M. 
Rating:
1.0

Advertised at the price 19.95 Total came to 45.00 Less than an hour Less than 5 miles

Genia H. 
Rating:
2.0

lot is over crowded business is primarly auto repair only 1 rep handles U-Haul rentals will rent from Plum or Monroeville next time

ROCCO AND STRAIN M. 
Rating:
3.0

The location was VERY convenient to where I live. The gentleman who inspected the van did so ALONE and while smoking a cigarette. He didn't show me where anything was in the van. I did the express checkout online to avoid spending time prior to leaving with the van and that was a complete waste of time since the other gentleman that did my transaction couldn't get the system to accept my debit card.

Nichole G. 
Rating:
5.0

The people I dealt with were friendly and courteous.

james U. 
Rating:
3.0

A sign of where to walk in would help. I stood outside trying to find where to go in to get registered.

Richard T. 
Rating:
4.0

Before I got here i went to uhaul location on 2531 Greensburg Pike, 15221. The dealer at Greensburg pike was really helpful, the frontdesk on the phone made a serious mistake about our reservation but they were able to fix, Im grateful to them

mehmet A. 
Rating:
2.0

Online order was great but the facility in sad shape even for an auto repair place

DonnaMarie M. 
Rating:
3.0

Rude. Simply rude.

Urszulka C. 
No reviews have been submitted for this location.

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