Very nice people, but basically an unstaffed locationClark L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pontotoc, MS 38863
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I had a 10 AM appointment and the U-Haul guy never showed. After calling and texting for a half hour he finally responded and did our paperwork via text while driving. Then he overcharged me $40 for insurance that I didn't need and never agreed to.JARED G.
Make sure the equipment is safe and free of any defects that can cause serious harm, injure or death! Make sure that the cab area is wiped down and ready for the next customer! Make sure that you don't send malfunctioning equipment!SHERLEY C.
Owner was not present. 45 minute wait for him to call and take payment info over the phone. Then because he wasn't paying attention when I had already declined all insurance he added it any way which was an additional $40 or so I have yet to be refunded. Just horrible experience. Customer service is nonexistent as well. He told me I would have to call in and request a refund. I did. Still waiting. No refund.Chris P.
I don't know.Gerald R.