Horrible! I didn't sign any papers everything was extremely sketchy the guy lied to me about the mileage rate and I as ringing up other customers while trying to get me keys and do whatever he was doing. Then when I finally got into the truck I rented the check engine light was on. I went back in and told the guy and asked for another truck and he told me I'd be fine not to worry. If I broke down uhaul could come and help me!Courtney P.
Berks St Sunoco
(U-Haul Neighborhood Dealer)
Pottstown, PA 19464
- Mon–Fri9 am–2 pm
- Sat–Sun8 am–1 pm
Services at this Location:
One-Way and In-Town® Rentals in Pottstown, PA 19464
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- 3.0 Average Customer Rating
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Had trouble returning truck online. Kept getting internal error. Customer service was great. Just turned keys inside and they checked me out.Jody W.
This rating isn't necessarily fair to the location itself but rather UHaul's services. We had no issues with this specific location 381 W High St. We were scheduled to drop off at a different location and called UHaul to confirm right before we dropped off. Once we got to the location, they were closed and had a sign that said â€œUHaul isn't here anymore.â€ So we called back and a different woman told us they were, indeed closed, and sent us to a different location. She seemed rude on the phone when we were the ones inconvenienced by UHaul's mistake.Patrick K.
Mejor comunicaciÃ³n con el clienteEdgardo B.
The truck I was given was filthy and the drivers side door would barely close. I was charged a cleaning fee at the end location. Wouldn't recommend.Stacey S.