I was told the truck was full but it was not entirely full. I only drove it 11 miles and needed 4.7 gallons of gas to fill it up. I was probably short 3 gallons of gas to start. I should have pointed it out to the customer service person when I took the vehicle but I didn't.
Neal A
Poulsbo Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Poulsbo, WA 98370
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Customer Reviews
- 4.5 Average Customer Rating
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A bit more fuel onboard when picking up the vehicle would be helpful.
COLEMAN GNot super happy about the rental experience. I ordered a truck for 1 day. Because the original location did not have the truck we wanted it was transferred elsewhere. And it was submitted as a 2 day rental because the original location was closed on the second day. So we had to either do a 2 day rental or return the truck within 6 hours.
BRENDAN CHelpful friendly staff. Easy to check in and check out. We'll visit again
RAY HI reserved this truck for 10 hours. When I arrived, they told me I could only have it for 8 1/2. When I told them I needed it for 10 they told me I could keep it the extra hour and a half but I had to make sure I had it returned by that time. When I’ve rented from other U-Haul places, I’ve returned the equipment as soon as I could, dropped the keys and was charged extra if I ran over my allotted time. They made the day very difficult for me.
KATRINA A