Frozen lockbox on pickup and unable to pick up until the next day. Screwed up our plans and made me lose $500 in wages. I’ve requested reimbursement for this or at least a 50% discount on the rental. Unacceptable.
James G
Farm All Fix
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Randolph, VT 05060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent staff
Alastair GI was originally supposed to have a 20’ truck. U-Haul downgraded me to a 15’ foot truck at my original pick up location. First this is unacceptable. You never downgrade a customer you upgrade. A 26’ truck was available at my preferred pick up location. The U-Haul traffic office found a 20’ trailer, but it was 25 miles away. This created a huge burden and delay to go pick this truck up. That said the customer service at the new pick up location was excellent. The representative at Farm All Fix did add 40 miles to my original contract to help compensate for the drive to his location.
Lawrence SMike was very pleasent to deal with.
Patrick DTried calling several times but voicemail was always full
Josh W