I believe it would be helpful for agents to assist with familiarizing the vehicle with the renting driver, rather than just the self guided photo check. A more personal check out of the cab and details of the “tow” feature for example would be helpful.
LARRY M
Polar Bear Gas & Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, OR 97756
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Customer Reviews
- 4.5 Average Customer Rating
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Truck storage area was filthy on the floor with some kind of black soot, two bath towels and cleaning solution later I still had to tape plastic down to cover the entire surface. There was also mud on the entire ramp that I had to wire brush and shop vac off by before I could even start going in out of my house. Then they gave me an attitude when I complained about it because I used an expletive. I do not recommend this place.
IAN RI can't think of anything.
PATRICIA MI helped with a trailer transfer to this location. An older gentleman greeted me with, “I don’t have an order for a trailer drop off”.. when he checked he DID. He told a coworker, “ I am going to team scheduling’s ass”. I felt he wears unprofessional to me and the situation. I remembered this guy from a previous rental at tha location (owner?)with a similar experience. I willl NOT use that location again. He needs a serious attitude adjustment.
DANIEL HFriendly staff and gas right there to top off with before returning.
Justin S