The truck was full of dog hairs. It was stinking like hell. Everywhere was hair and not even clean windshield or the mats are full of dust. Really bad experience. They told me if I have had more than what it was there will get refund of $20 and instead of charging $29 he told me $20 as rent. All miscommunication.
ANUBHAV N
Aqua Vitae Water Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reseda, CA 91335
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I returned the equipment filled up at the same gas level I picked up the equipment and I got charged for gas, the owners were extremely rude and they asked me to return the equipment at midnight when I specifically asked for a 24hr rental. Very disappointed
Marco AI think they were rude and I will never rent a U-Haul again
Brady HThe owner was friendly and straightforward. Van was well maintained and with a full tank. Will come back here if I need a van again.
RAUL PI booked a truck at another facility. When I arrived the truck was there but not the keys. I had to drive further away from my home incurring additional cost. When I arrived at Aqua Vitae, the owner was rude and did not want to rent the truck. He said he had to make money and that U-haul only pays him 15%. He said I could take the truck for 4hours only. I explained I needed the truck for the evening and he yelled back “oh why, don’t you sleep?” This man needs to receive customer service training. It’s not the customer’s fault he may be experiencing financial hardship. He needs to understand that the individual opposite the counter could also be facing hardship.
CECIBEL I