My experience was fantastic! They were super nice and professional! I will definitely rent another again :)
MELISSA T
Compass Self Storage #203
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester Hills, MI 48307
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Counter rep was very helpful and friendly. The storage building was well maintained and clean.
KELLEE MThe $25 cleaning fee was BS - I spent 30 minutes sweeping out the van...it was at least as clean as when I picked it up. $25 for a bit of sawdust is simply nicking your customer for more just because you can. I guess everyone does it these days so why should I expect you to be any different? Aside from that the rental was satisfactory and served my purpose.
MICHAEL PMy customer service person told me to just drop the keys in the box when I bought my van back after hours. She never said I should check in online. Therefore I was charged $20 extra to have someone read the mileage from my trip that was no more than 20 miles. They should have explained at check in that I needed to check out online, I'm dissatisfied with that, therefore will not recommend your services. If she had told me this at check in I would've understood the online checkout. It's not ok to deceive a customer:
KELLY JThey should have a direct phone instead of an U-Haul automated system!
MOHAMMAD S