Have someone there in the morning at 8 am.
Charlie B
Nicos Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rock Island, IL 61201
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Customer Reviews
- 2.5 Average Customer Rating
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Getting the truck took nearly an hour. Then once we got it it was disgusting, trash all over the cab of the truck including a container for a marijuana joint. Extremely unimpressed. They also didn't give us a single one of the 24 moving blankets we had already paid for. Disgusting and unacceptable service.
MATTHEW JWe dropped off after hours. Not sure if it was okay. The app said it was okay. Found a spot and dropped off. Maybe better place to drop during hours
REGINA HEasy to get to this location, but it is in a very rough part of Rock Island, and very limited parking (only street parking during my drop off) due to their new/used tire business and other customers at tire business when I was there. However, U-haul employee came out to street to instruct me where to drop trailer, and was friendly and helpful. I have a very nice u-haul location close to my house I will use if I need a trailer in the future - they just were not able to take this trailer at this time per scheduler, but no problem for me to use Nicos if needed again. Overall, as I have said in my other prompted u-haul surveys during this trip, I will definitely use u-haul again - best service company I have ever dealt with! Please continue to use HUMANS to answer calls (vs A.I. that so many other businesses have started using) and continue your current communication via text and e-mail - it was perfect - and your reasonably short surveys too! Thanks again!
ROBERT LVery unprofessional. The owner was Late getting there to get my keys to our truck. Then the truck has 48 miles to empty when it was supposed to have 3/4 of a tank. Thank God I took a picture or the manager at the uhaul I dropped off the truck was going to try and charge me $136 to fill it. Bad experience with this place. William Allison
William A