The guys in the store need to do a little housekeeping, They do not have trash all around in the store, but they have boxes on stock parts etc.., makes the place look and it is cluttered, other than that the guys were great.JOHN A.
Moving Truck Rental in Rockport, TX at Rockport Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rockport, TX 78382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The place where I rented U-haul trailer was awesome! Great customer service. We'll be using the place again for any U-haul needs. The price of the rental, was was very reasonable.RENEE O.
Truck was over 45 minutes late from prior rental Truck is old and should be retiredJOE S.
The trailer tail lights didn't work, went back and they replaced the harness and said everything was working. When it was dark I realized brake lights and turn signals worked but no tail lights or clearence lights. I ended up driving 1000 miles with an unsafe condition because of poor service.Robert R.
Good serviceBobby D.
Very slow check in. They had 3 dogs inside the office. One was a pit bull that wouldn't get out of your way.Robert F.
Nothing. Abel was courteous & helpful. Gave me instructions on gas fill up. Looked up location so I could drop off the Uhaul.Patricia M.
Order could not adjust the mileage for this rental. Only used miles from city to city which is main post office to main post office. Did not allow for moving around the city at each location. Not worth ever doing this again. Much better deals elsewhere. The location was good. U-Haul was not.Ron G.
Dealer did not know how to navigate the uhaul software.John J.
more interested in his dogs. that were running all over the placeAshley B.
We dropped off 26' truck on Sunday at around noon. Gates locked no one their.John G.
It was fast and great serviceKevin S.
U-Haul change the location where I was to pick up the trailer which was about 10 miles farther for me and then took for ever once I got to the location to pick it up. I went to the location where I had it reserved at and they finally figured out when they couldn't get in to their system that U-Haul had changed the location for my pickup.Thomas B.
Everyone was nice, courteous and helpful - above and beyond....Patricia D.
Dog smell (there are several dogs in the office), barking, slow service. I'll have to get another truck in the near future and will somehow insist on the location on Hwy. 35 that's also a bookstore.Joseph P.
Everything is was great but I was charged more then what I was told it was 181.00 but changed 208.00Alice R.
The only improvement would be to refund some of the rental fee.Albert G.
This was the worst rental I have ever had ordered on line it said trailer in Victoria that was motel tried the U-Haul on Sam Houston did not have one they sent me to Ingleside call them they said they had one, drove down there they didn't have one finally found one in Rockport Tx. I drove 160 miles and finally got one 40 miles from my house I think I have rented 5 units from U-Haul and will need s large truck at the end of this year. After this mess I may rent a truck from someone else . Don't know what the problem was but it cost me extra gas a time. All the people a the Rockport did an excellent job, every body else needs to pay more attention to what there doing.Bart L.
They over charged me $23.90 for fuel, I left more fuel which was only an 1/8 of a tank lame! So I think I deserve a refund for that amount. Truck was new drove excellent, I just wish I could brag about the expeirence but I can't ,I give it a 4 on a 1- 10 , overall I do love U-haul used you many times in my life moving around the USA, not bitter just wish you were fair, I cleaned and washed the floor boards and swept the back out ,thank you Chet ZelaznyChet Z.
I think the staff was professional, respectful and efficient, thanks u hauljamette M.
Nice folks enjoyed the experienceDoug B.
The person that rented me the truck was WAY too slow and also got the milage on the truck wrong. Acted like I was bothering him. Then when I turned the truck in it took FOREVER for the 2nd person to get it fixed, because the first person wasnt there! I will never rent there again!Shane I.
Said they would prorate. Did not.Dawn G.
It took almost an hour to be talked to and finally get the truck. Hopefully will never have to use this location again.James D.