Mobile check in experience was awful. Your app doesn't work to scan the back of driver's license and the process took way too long. Your pricing should be more transparent; you advertise $19.99 for in town, and then after fees, a 21 mile rental was $60+.
JEFFREY K
Pats Discount
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Augustine, FL 32086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck was not left for us in the condition it should have been We spent an additional hr cleaning and drying out the truck The windows on drivers side were left open and the back door to the truck was left open and we had to dry it out with towels Additionally there were cigarette butts and a syringe I dont understand the charge of 166.84 and an additional charge of 22.37 I appreciate the signage and requirement for cleaning the truck before returning however, I do not understand the fact that we were given a rental in that condition
Vincent HBe prepared, have your Driver’s License and the credit card you made the reservation with. It all has to match the online reservation made online!!! She told us about people stealing trucks, sad but true, she has to do her job. Me and my husband had no issues and will pick up here again.
Desiree FHighly recommended! thanks
MICHAEL JThe staff were very helpful and cheerful. They made sure that my experience was quick and efficient.
CHAD G