Scheduled for 9am pick up, location didn't have truck ready until 1030am. I arrived to pick up location 1020 am spoke with two gentleman at location where they told me to speak to someone inside and knowone was inside just a horrible locationJose C.
(U-Haul Neighborhood Dealer)
Saint Paul, MN 55130
- Mon–Fri10:30 am–4:30 pm
- Saturday10:30 am–4 pm
- 24 hour customer return
- habla español
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55130
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- 2.5 Average Customer Rating
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I had trouble with the Google Maps locating the drop off location somebody needs to correct Google Maps because there's a false entry that caused me to go out of my way. When I arrived there was no sign of business and I had to call U-Haul to find out how and where to drop off the truck. And I have still not received a receipt from this drop off which was 4 days ago.Mike L.
Left a pair of sunglasses in a case in the truck cab....called back the next day to inquire if anyone had located them...got only a brief negative, no offer to help....and quite frustrated as they should have been easy to locate.Gary O.
I just want to give a shout out to the young man who helped me with my Uhaul reservation on Thursday Sept 29th. Sorry I don't remember his name, but he was an awesome person to work with when I came to pick up the van and upon returning it too. Great asset to the company!JANE G.
They gave me a truck with no window wipers. They asked me to bring it back and give me a different truck without changing the paperwork. And than it was hard to return the truck and they was close to day I returned and he said they would be open. So I had to just drop it off on the lot and wait to here back from them. O and I was on the phone with Customer serviceHardy A.