Every time I return the truck, it’s after hours, so there’s no one available to speak with. Yet every single time, I get charged a $50 cleaning fee on the receipt — even though I return the truck completely clean. I’ve called the office number listed on the paperwork multiple times, but no one ever answers. This has become a pattern, and it’s not acceptable. I expect this issue to be reviewed and the repeated $50 charges to be refunded or stopped going forward.
MAHDI S
Park Merced Truck Rentals & Moving Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Francisco, CA 94132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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All ok,
GLADYS TReservation and pickup was great, the truck itself wasn’t. No traction in a light rain. Shocks were completely gone. Check Engine light was on. Tank was just over 1/4 full.
STEVEN SI am doing self- services. I think the app need to improve, but customer service during the phone call is so good.
Chun WI thank uhaul . It was a good service and quick completion. The employee was very wonderful. Thank you.
WALID A