Don't let people smoke in the van. I know there are signs in there that say no smoking but it smells really bad like cigarette smoke. Needs better cleaning to get the smell out of the van. Otherwise, no problems. Thank youRebecca D.
Postal Annex 3002
(U-Haul Neighborhood Dealer)
San Marcos, CA 92069
- Mon–Fri8:30 am–5 pm
- Saturday9 am–2:30 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in San Marcos, CA 92069
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- 3.0 Average Customer Rating
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Customer service was so poor and he was rude, kept on taking other customers and calls after started serving me even after I told him that I have loaders waiting. I never had this bad experience in my life. First he gave me the wrong key and took time to replace. He told the tank is half full but it was totally empty. I ran back to store to tell him and he ordered me to go take picture and come back to show to him. Even then he refused to give in writing that the tank was empty.hary G.
Very prompt and professional service.Edgar J.
Fire that rude guy behind the counter!!! I'm disabled, I parked the truck in the parking lot across from the store entrance, when i got inside he he told me i had to go back and get the mileage instead of helping me. I told him I needed the van at 0600, he said that was fine i could go in the back and get the key, after stepping over a homeless man i get to the box and there is no way to open it, all my arrangements were ruined. when he arrived at 0900 i didn't even get an apology much less an explanation. i am retired military. I will make sure that no veterans I know will rent from there.Stanley R.
Gas tank was punctured.Carrie P.