Jason was excellent and was all in to help. I personally prefer a live person involved in the check out and return though the process of being the cashier and the return of the vehicle was not unusually arduous just time consuming. I had to watch a tutorial and follow the steps. If I did this every week instead of every 4-5 years I'm sure I would catch on better.John D.
San Mateo Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in San Mateo, FL 32187
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Tyler was proficient, friendly and helpful. He did a great job facilitating my truck rental.norm N.
I arrived and no one was on site . I called and was told that they didn't open until 10 !Steven R.
When I put a reservation, it said I could pick it up at 9 AM. However, when I got to location they had their hours on the door posted that they didn't open until 10 AM. After waiting there an hour for them to open at 10 AM, then showed up almost 30 minutes late getting to the job. When I mentioned this to the clerk, he did not apologize and just continue to process my order. As soon as I left, he canceled the order so I was driving around with a U-Haul truck for 24 hours basically on authorized. I didn't find out about this, however until I went to drop it off the very next morning at another U-Haul facilityJanel A.