We dropped off the trailer we rented a day early....in a rainstorm. We thought it would be an after hours dropoff but midway through us parking we were greeted by a worker who helped navigate the tight parking lot. He then said we could get out of the rain he would handle the rest of the check in which was greatly appreciated. Super easy turn in and service.
Jennifer S.
B Max Music and Exchange
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sandusky, OH 44870
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Customer Reviews
- 3.5 Average Customer Rating
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The furniture pads we ordered were not in the truck when we picked it up. It took multiple phone calls to get a refund for the pads.
Martin J.When I returned the trailer to the North Ridgeville location I was told that the electrical plug was damaged. The representative at the Lorain Road location in North Ridgeville ask me if I had hooked it up and I said that the representative at the Sandusky location did. She did not blame me nor charge me any extra but it seemed the plug was damaged. The representative at these Sandusky location was very helpful and was a gentleman. I had a good experience with him. And I do not believe it was his fault that it was broken, it was probably given to him in that condition. The equipment was clean but I said no on the question as to was it well maintained. The plug was broken.
James S.I for some reason did not easily see the drop box - but got great response and service when I called.
DENISE C.