I don't expect moving trucks to be super clean, so this is just an observation rather than a judgment- the truck was pretty dusty, and it had popcorn from the previous user all over the floor. The latch that is supposed to lock the ramp in place actually doesn't work on that truck. It's literally only the very bottom of the latch that closes the door that is pressing against the ramp keeping it from sliding out into traffic behind you. To me, that's really important to take a look at/fix. One of the six blankets that I rented was pretty shredded up. It was fine, but just weird to have something with a bunch of holes and gaps in it. Lastly, it was a bit confusing trying to find the right truck that I was going to be renting. I had to walk to each of the trucks until the app would work, that just feels weird and feels like you could at least send a little notification of what truck number the renter is looking for rather than sending them on a treasure hunt when we are on a time sensitive mission to move. And maybe letting people know that it can be up to 15-20 minutes to get fully checked in with the truck (at least it was for me on a Sunday where you guys aren't open) so we can plan accordingly. Everything overall though was great, I'm grateful to have access to the trucks right in Sanford! Thank you!
sarah d
Lil General Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sanford, ME 04073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Danielle REverything was great!
PERCY CThanks for your help!
paul j***** service and equipment was excellent
Denis W