The pickup location was in a very narrow alleyway that was extremely difficult to exit without damaging the surroundings. Additionally, I was extorted $15 from the gas station who threatened to tow my car because I left it in the same spot where I picked up the UHaul.
Mark K
Shell Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Monica, CA 90404
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkWell, the first attendant did his best but English is not his native language, so he was a little gruff and could use some people skills, but to his credit he got the job done when I picked up the van… and the other attendant was most kind and helpful when I returned the van.. kudos to him!!!
Gregory Measy pick up, best customer service
Costin HDirty truck , not washed in months. They didn’t help me understand the contract and my payment was double what the estimate was. Never again
Cory WThere needs to be a sign in the front to indicate this is a uhaul pickup location - if there is a sign, we didn't see it. I almost drove by it because the uhaul trucks are parked in the back and we didn't see them initially...
John L