Uhual changed the location if my pickup where they did not have any of the equipment that I had requested and then changed the drop off location to the location I picked the uhual up at even though I picked a location out of state when I reserved the uhual. The first customer service rep argued with me and refused to do anything to help me. Everyone else that I have spoken to since has told me they're waiting in their supervisor to look over the account. I have been charged 370 for this and it has been the worst moving experience.Erin S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Savannah, GA 31407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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When we arrived we had to state several times that we had a reservation, as well as state my name several times. I felt like we were being treated as if we were stupid. The appliance dolly I ordered wasn't available and the worker didn't seem to care.Jessica B.
The rep was willing to answer any questions really. I asked why the amount jump up from the time of reserving and could bot get an answerMegan G.
Don't let customers reserve equipment from this dealer!Ethan S.
Parking area was full of construction equipment and cars and unorganized.Sammy F.