Savona is just a yard for drop off and pickup. There was a worker there, that was kind and helpful though.Corrine R.
Moving Truck Rental in Savona, BC at Savona Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Savona, BC V0K2J0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 2.0 Average Customer Rating
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Very little signage on where to park and what to do. People in store had zero idea of what to do and didn't help at all. Overall was a difficult time to figure out. Terrible customer service.Marshal K.
Took awhile to get truck with the limited customers able to inter the location, overall it was okdaniel D.
2 hrs to access the vehicle, and charged extra miles and fuel. 7 phone calls, two disconnects, three lost call transfers. Finally a good professional helpful agent. Charged an extra day and extra fees, Very unhappy as there were no blankets as paid for, then two hours in line to obtain my purchased blankets which resulted in extra charges. Lock code was alphabetical yet we were continually given a numeric code. I booked three weeks in advance to avoid this BS yet had to travel 90 kms to pickup a unit that I booked in advance Very poor delivery of service. Would not recommend to anyoneDave P.
Make sure the vehicle is in good working order.Daniel P.
Excellent service both at pick up and drop off.Josef H.
Good friendly service, very well informed.JANET A.
Nice truckbruce A.
I was unable to figure out how to change the drop off location online when I made my reservation. I thought I could make the change when I picked up the uhaul. The uhaul rep in Savona was unable to figure out how to change the drop off and told me to call a 1-800 number. I called and they were unable to resolve so I was charged triple the original quote. Very disappointed and frustrated.margaret H.
No one there on the weekend.Bev D.
Larger Signage on highwayPaul K.
Have pick up location closer to where the user requested, as opposed to having to drive 30 minutes out of town.Dylan E.
I could not get the size of truck I wanted so I had to get a bigger one. It cost me a lot more for gas than I would have had to pay. Other than that it was good.bob C.
i was totally happy , I would tell all my freinds !!! debbie was great!!!! help me with everything!Robin C.
Very clean, ready to go when I got there. Very polite and respectful.JANET A.
Trailer was filthy and dried mud all over the inside. The marker light on the rear passenger side did not work. On a plus the tires were almost new and in really good shapeJordan K.
I needed a 6x12 so had to take a smaller one. Unless I traveled 45 minutes to pick one up.John M.
Do not use Port Alberni Uhaul if you can avoid it.Bradley M.
Much better than my last UHaul experience! Thank you!Darren N.
We had a but of trouble finding the office at this location; it was not mentioned that the office was in the nearby store; if that had been mentioned in advance that would have helped. The staff were courteous and helpful.Denis A.
I thought your price for this rental was very high given the low KM I put on it and few days only I had it. Next time I need a rental I will be looking to other companies for better rates.Brian K.
We returned the trailer on Sunday evening Nov 18 at 4:30, my husband received a phone call from 604 325 6646 on the am of 19th saying the trailer had not been returned. He called me, I then called Savona, who reported that the they would be entering the return in the computer today. I then called this number to let them know what was happening. Perhaps it would be better if they had called Savona first to see if the trailer had been returned instead of alarming us.IVAN L.
I reserved an auto transport trailer nearly a month in advance. Two days before my pick up, u-haul calls me saying the location i reserved doesn't have my trailer. I had to go two hours out of my way to pick up the next closest trailer. Definitely an inconvenience when I didn't have time to spare before I moved out of my house.Drew J.
Staff was good, good confirmation, vehicle ready as booked. Brian KellyBrian K.
The worst customer service ever The lady is the rudeest person to deal with on the phone and in person and also just stoled money from me by charging me for gas whe it was exact the same as surrey dont ever use this place she should be fired the thiefwilliam R.