Arrived Monday. Hours 9-5 per website. No mention of being closed during lunch. Texted and called to leave message. Staff was nice enough to let me in because I too was on my lunch hour. No one available to unhook the trailer. Staff said it was a Libyans that I had to unhook trailer myself. She had her Arm in a sling, for an upcoming shoulder surgery. I had to You Tube how to unhook the trailer but was not strong enough to get the trailer off the trailer hitch. Staff was on her lunch break but never came out to even talk me through it. Ultimately another customer lifted it off the hitch for me.
Dana A
The Box
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scottsboro, AL 35769
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was quick and easy! Great customer service!
KRISTI BGreat place to do business.
paul wVery friendly staff, clean vehicle, easy access for drop off.
SANDE LCustomer service excellent
CYNTHIA B