Was charged more than the actual mileage used upfront - was charged $120 for a rental that was suppose to be $30- insurance was forced and was told by owner this was the first time this location actually had a rental- would like a full refund- owner said to contact customer service
Jasmine S
Knights Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Selma, NC 27576
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent Customer Service and Patient
Shenna SAwesome
WILLIAM OScheduled a rental for 5:00pm. Confirmed by uhaul via email and phone call. Location closed with sign in window to call or text. Did both, no answer. For response 8:30 that they had errands to run. Asked about 12:3p ish next day. Agreed. Called me back at 12:30 and said had errands to run could I come now? What??. Went and signed paperwork. Told to load trailer on my own. Once loaded, owner/ clerk came out and plugged in trailer wire asked me for good review. Told me to drop trailer next day and take picture of where I dropped it. Again not in the location. Do not rent here.
Mike GThe guy there was so very helpful . If you have a question you can just call and he will very nicely help you. Thank you!!!
Lois P