Coordination between locations and your email online reservation service could be significantly improved. I kept trying to reserve a truck at the Sonoma fruit basket location, and every time they would confirm my reservation for a 10 foot truck. It would send me back over to the Napa location and tell me that the Sonoma location did not have a truck available even though there were trucks available the gentleman at the Sonoma location is very helpful very courteous. So I can’t understand why you’re online reservation and your call-center kept referring me back over to Napa location otherwise I was very satisfied but you do need to get that communication problem cleared out because it looks like the left hand doesn’t know what the right hands doing
MARCI L
Sonoma Valley Fruit Basket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sonoma, CA 95476
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great location for Sonoma residence. Fruitbasket employees were customer service driven, and knowledgeable. Equipment was in great shape and easy to use! We will rent again! 5-stars ⭐️⭐️⭐️⭐️⭐️
CHARLES RBest U Haul location I have ever seen.
MASSOUD SThe reserved items were not available. Namely the dolly and blankets
JOSEPH MHave more products. I wanted to rent a motorcycle trailer but due to unavailability at this location I had to rent a trailer for almost twice the cost to accomplish my single motorcycle move. This was only done out of necessity. If I had the time I would have driven another 30 miles to rent the actual equipment I needed without the additional cost but at the added expense of time and fuel. I cannot recommend this location due to the lack of available rental products. Sonoma is in need of a better stocked rental facility.
CHADWICK E