The employee refused to let me rent the trailer without using uhaul's insurance, which is illegal and against uhaul's policy. He told me take the insurance or rent somewhere else. Uhaul refunded me for the insurance, and I'll be renting elsewhere from now on.
Jeremy V
Affordable Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sonora, CA 95370
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Closed on Saturday, which was a little inconvenient.
Alice Bthink we received a heavier trailer than last year which was fine-you could tell the my subaru was working harder to pull up the hill-service was great, Gilbert was friendly and professional-all is good-thanks rob
Robert FMany thanks to Scott at the U-Haul location in Sonora. His help and knowledge far exceeded my expectations! If, and when, I need to rent a trailer/truck again, I will definitely deal with Scott (and Patrick) in Sonora!😎
Raymond LLet customers know to take photos of the van while still inside during the check in process. I received that specific notification after I drove away.
Carol H