Grate customer service.
Jose V
Best Of Beloit Vintage Mall
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Beloit, IL 61080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I read thru many reviews before landing on this location to pick up a trailer and im so glad I did. Not only is the store so cool, the staff was so friendly and inviting. Hannah was the one who got me all set up and she was so kind, patient and informative to me using my tow hitch for the first time. I was missing the light adapter for my car and she showed me what it was and what to ask for at the auto stores. Wonderful customer service, highly recommend.
Briana FThe staff at the check in counter were great. Had the paper work ready to save you time.
THOMAS HVendor employee needed my assistance to get the trailer attached to my truck. During previous Uhaul trailer rentals, I was told I am not allowed to assist in any way due to liability reasons. During the duration of the rental, we encountered the winter storms that shut down I80. We ran over our rental and it was extended as expected. When I came out of the mountains and recieved signal, I received a text from the Uhaul system to call the 815 number listed within 24 hours or the equipment will be reported as stolen. They made one call to my number and made zero calls to the emergency contact listed who could have resolved this entire situation. This unprofessional communication was sent from a company that has multiple storage units of mine, way more than I care to admit. Uhaul corporate got involved due to the improper text messages and lack of communication, however did nothing else to help make the situation right. If you have to rent with Uhaul do not rent from the smaller non-Uhaul shops that are doing it as a side business. Stay with a Uhaul shop that is their sole business. As for Best Of Beloit Vintage Mall, after how they treated me and their idea of follow up, I will not give them any more of my business.
JOHN MGreat service!!
EARL P