My reservation was changed the day before pick up to a different location with self pick up. I had issues with pick up because the website wasnt working correctly which put me an hour behind schedule. I didn't get a dolly with my reservation like requested. There was glass in the back of the truck and on the ramp so I had to clean that all up to avoid further injury. I cut my finger in the process of cleaning it up. Cleaning up glass also out me behind schedule even more. The AC did not work either. It was 88 degrees out. Extremely disappointed in the service and equipment. I want to speak with someone regarding this please.
Rose F
1 800 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southfield, MI 48075
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I don’t have any complaints whatsoever, “Julie” was very pleasant very helpful with suggestions on what I needed and within my price range and very professional she made my move a breeze!!
Pamela BThe young lady that works at the counter IS THE BEST! She was so personable and friendly. She answered all my questions and even offered me ice cream. Now is that good customer service, or is that good Customer Service. LOL :) I will always use that location.
Sherry BLots of construction nearby.
Chase GYou all needs lock to secure the trailer hatchback
Lynne M