The trailer had a lot of dirt and debris inside but he swept it out real quick. There was still some inside but the trailer worked great.CHRISTINE R.
Moving Truck Rental in Spartanburg, SC at Britt Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Spartanburg, SC 29306
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I attempted to drop it off after hours via the uhaul app which I had done previously with no issues. The reservation would not link to my app and thus I could not complete the drop off with it so I called customer service. After waiting on hold for about 15 minutes I reach a gentlemen and after I explained my situation he said I will transfer you to the department that can help you. I waited on hold another 20 to 25 minutes and no one picked up. I then hung up and went into the new reservation queue since I had first tried the existing reservation queue. While waiting on hold there I moved the trailer to the back of the lot, took pictures and left remaining on hold. I had been at the location for over 1/2 hour at that point and I had been on the road all day loading and unloading the trailer. Finally after another 15 mins I got a rep on the phone and she helped me but that took another 15 minutes to resolve. If your app is not going to work then you need better after hours options for phone support. I will be doing another move in 45 days and not sure it will be with uhaul.Frederick C.
The service was quick and efficient, very friendly staff, and uhaul was very clean !Jameson P.
they were great!! everything was perfect!! there's nothing to improve!! Thank you so much!!Steven M.
All is good. This service is well managed and in demand.jerry C.
The guy hooking it up told me I had the wrong kind of hitch for the small trailer, I've rented at least 20 trailers from uhaul and no one has ever said that...also he hooked it up anyway even though he thought it was wrong. As soon as I got in the highway the chains fell off- there was no rubber stopper, I checked the hitch and could easily screw it several more times tighter. I dropped it off after hours and no one contacted me the next day or for four days. I called twice during that time, left messages and no one responded. I got the receipt but I think that is only bc Uhaul eventually sorted it out on their behalf. I never heard back from them, they clearly don't check their inventory for after hours drop offs the next day.Jena T.
Everything went smoothlyStephen M.
Had a dolly inside the trailer and was told it was hooked up okay the trailer came loose when driving to my home, lucky I was only a mile from the pick up place. Damaged my receiver hooks!David G.
The tire was busted. The inside wasn't cleaned period the cab nor the back of truck. We had to clean it ourselves. Worst experience ever with UhaulHerlando D.
The location was wonderful but the trailer has a leak and my mattress was soaked. I notified the location and they said they would tell uhaul about it. Just waiting on uhaul to get back with meJonathan P.
I was disappointed in the service I received from haul. I couldn't get the equipment I ordered on the day scheduled two weeks in advance. I received no call to inform me of the delay. So I was a day behind and lost a day of work as a result.melissa S.
Make sure that if a customer signs up to rent a uhaul earlier than business hours, like 8am, then they should have the appropriate access to it and not have to wait until 9 am for the location to open like I had to. Also, please tell customers that it is cheaper for them to not choose the one way option if it is less than 50 miles because it will cost them more.Kenya H.
How about not charging me for fuel when I filled it up completely before returning it.Zachary R.
Not a good space to park the trailers.Luis C.
Tyler, at Britts Auto, was awesome, friendly, & helpful!kelly F.
Very friendly and helpful. Went out of their way for me. Would definitely use them again. Thank youSuanne S.
We were very pleased with the rental experience at Britt Automotive. We live in Union and had to drive a few miles further for the truck. The staff at Britt was very pleasant and courteous unlike the service we received in Union last week at UNLIMITED ELECTRONICS. The clerk was rude and was not truthful with us regarding the size truck we needed. I would rather drive 25 miles further for a pickup than to ever deal with that woman again.James C.
Very helpful and professional.Steven M.
I returned a trailer after hours. Parts of the parking area seemed dark but it's busy in that area. Plenty of room to maneuver around.Benjamin W.
It wasn't the service it was the fees from uhaul that I'm disappointed in.Gracil B.
Was a terrible experience. No walk through on the equipment, or review.Michael P.
This was the fourth location I had to go to to get the size of trailer that I had reserved one week prior at a location that is actually closer to to my home. I had to drive 20 miles to this location after waiting at another Uhaul distributor for over a hour and a half before I found out the guy wouldn't be back for at least another hour to lease me the size I needed. VERY POOR INVENTORY CONTROL.WILLIAM G.
I did not have a problem with this location - however, I made reservations online to pickup and drop off at specific locationsâ€” both of these locations were changed, without properly notifying me. I hope this is the last time I ever have to use uhaul.Benjamin S.
I filled the tank up to full before returning. However, I was charged for the tank not being full. I was charged double.. I have prooflinda T.