We ordered to two dozen moving blankets at the time of reservation, we picked up the truck and were not told they were not in the truck. Called them once we realized they weren’t there and were told they didn’t have them at all. As a result we had to go to harbor freight and buy them. So $150.00 we did not plan on later, we were able to move the furniture we purchased.
Jennifer S
KTM Shpngo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springtown, TX 76082
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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PEGGY SCan't really think of anything as everything on your guys end was top notch
Jonathon BIt was supposed to be an 8am mobile pick up, however I ended up having to go into the store where it took me another 45 mins to get the key. The person at the location set the pick-up for 1pm and the employee at the location had no idea what to do. As a result of this issue I was not only out the cost of the truck but the cost of the help I paid for but due to the late pick-up as they had a schedule to keep as well. I'm amazed the location hasn't reached out to make this right.
Brian AThe process to pick up took 45 minutes because it had a glitch.Too long
Angelia F