great to have a local dealer to be able to drop off.
David D
Bar Diamond P Ranches
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stettler, AB T0C2L0
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Customer Reviews
- 4.0 Average Customer Rating
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Only issue was the trailer had no crank. Went there by my self. Had to lift trailer and kick over the tree stump holding trailer up.
Chris GThe location was on a farm and the area to pick up truck was wet and you could sink, she was rude and saying she didn’t want us stuck like the last people bc the tow truck won’t come out again. She shouldn’t have the equipment parked where it is bc it’s a mud hole not my fault if I can’t drive it out. Also we couldn’t even use the car hauler as she told me the trailer hadn’t been used in a long time it needs some maintenance, one tire strap would move bc it’s seized on the hinge part needs some cleaning and WD40 probably so the trailer was a waste of money, time and fuel for us we just drove our other car instead of hauling it.
Ashley DWould absolutely not recommend or use this U-Haul location again. Property was not sufficiently marked or maintained. Snow drifts blocked the paths to leave the U-Haul. Dropped off my rental after-hours out of the way for the personal to relocate into snow drifted field, received a highly unprofessional and impolite call from the drop-off personal questioning why I would leave the U-Haul not in the drifted in field and why I wouldn’t have attempted to drive it into their U-Haul storage through the snow drifts. Was not satisfied with this rental and drop-off at all.
Carter LI would not recommend this location because nobody was on site. Nobody answered at the phone number, and the voicemail told us to call U-Haul directly. The agent we picked up the trailer from had made a mistake entering the drop off location and we would have appreciated personal help fixing that. After disconnecting the trailer and going through the self-checkout process and ready to leave we got a return call from the on site agent (who wasn’t on site). They were upset that we didn’t put the trailer where they would have asked us to in the row of rental equipment. The trailer worked great. The price was good. Both of your agents disappointed us.
Douglas E