I struggled to book online, the young man working there was very helpful. Great employee to have. I booked through this location and returned hereLeanne O.
Moving Truck Rental in Strathmore, AB at CWSS Strathmore
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Strathmore, AB T1P0C4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everything was exactly what I had hoped for. I can't think of anything to improve.Ron B.
They were late. And the sales rep was supposed to call but didn't. I ended up calling to see where they were. This part seemed incredibly unprofessional and set us off on a bad foot to start. Luckily the crew was incredible, so that saved it for me.Keith W.
It was the worst experience we have ever had. The app for pickup was the most unused friendly we have ever seen or used. The customer service people were very unhelpful.alex A.
The fellow at Strathmore extremely helpful, Personable, and great to deal with. We will use this facility again.danny S.
I reserved a 10ft truck, I had no choice but to leave with a 26ft truck. And those take way more gas. Uhaul let's me down every time I make a reservation. I hate using them.katrina emmy N.
It took 3 days for the truck to be processed that I returned it which then caused a delay on my return of deposit. I was told by the person working my refund would be over 45$ And I got the receipt saying I was getting 18 dollars and I was charged per kilometre that I drove which was only in town and was supposed to be a set rate! I also was never told about the promotion for new customers the day I went. I purchased a locker for 1 month and a truck rental. I went in the next day to return truck and ask about promotion and there I was told I have the next month free for storage which I do not need! I would have preferred the free truck rentallinda L.
The pick up and drop off process was terrible. There was only 1 person working - and it was very busy being the first Saturday of the month. The person working was very flustered and was having a hard time getting everyone set up. I am not sure if the system was slow or if he just was not properly trained. We had a 10am pick up time and it took just shy of 1 hour to get our truck. He has a hard time navigating the system for sure - took awhile to even find our reservation. Drop off was also a headache as we came back to drop off our truck at the scheduled time of 4:00pm and no one was even in the office - a note said back in 15 minutes - so we waited and he did not get back until 4:30pm. So frustrating when we made sure we were back on time. He was again very flustered and was having issues with the system. Just very disappointed - there should be more staff on the weekends, especially at the beginning of the month. He was also not wearing a mask at pick up or drop off and did not wipe down the debit/credit machine one time even after multiple people used it at the time of pick ups.michael H.
Absolutely perfect experience. Thanks ladies!jollene A.
Fast and very friendlySeamus B.
install winter wipers on Canadian rentals.Terence B.
We were charged an extra days fee for dropping off the truck. The truck ran out of gas due to there not being enough gas for the trip hence the late delivery. My poor mother in law had to drive me 40 minutes so I could buy a jerry can and fill it with gas so I could return the truck. If this is standard practice to hand someone a rental vehicle with not enough fuel for the trip I call that price gouging. It was extremely frustrating and the lady we spoke to in strathmore was less than accommodating. One star given because the truck was awesome. Will not be using uhaul ever again.andrew L.
Thank you for the wonderful experience!Rhonda B.
It is good as it is.oleksandr P.
Nothing, your staff is excellentCindy R.
The staff member who helped me with the rental was kind and professional and made sure I had every thing in needed for the rental. Based on the superb service from the rental clerk I would totally recommend this location to friends. Thank you again ChristineChristine W.
They were very helpful and considerate. I would recommend them to anyone needing a Uhaul.Dan M.
Excellent service. Clean area and trailer. TyJoe-Anne E.
Excellent service!Daniel W.
Customer did not leave a comment.John S.
I had booked furniture pads and a furniture dolly on my rental, both items were not available at that location nor did she offer bubble wrap as an alternative. The back of the truck was full of dirt, so much dirt you could see foot marks. The least she could do is sweep it.Ryan D.
CWSS Strathmore personnel was friendlyBenjo R.
Experience was fine at this location and with the rental.Douglas S.
1. The website allowed me to reserve a trailer that wasn't at the site I requested. So UHaul had to call me and change the location and the trailer available. 2. The reservation was for 9 am, but the site wasn't open until 10 am so I had to waste 1 hour waiting for it to be opened. 3. No where in the reservations did it say the deposit was 60$. Yes it was returned when I brought back the trailer but how about a warning? 4. The trailer had a broken plug. At least the admin on site had a replacement because there were no other trailers.Jason L.