The gentleman that help me through my rental process was very efficient , knowledgeable, And got me on my way quick with no hassles, Great help.ROBERT K.
Moving Truck Rental in Strongsville, OH at Westwood Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Strongsville, OH 44149
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Amazing experience, the guys were fast, reliable and respectful.NESREEN MONTHER N.
Yes and no. We drove 600 miles and all was fine. Our return day was Monday 10/5. We got to a storage site which was too small and had to find another. At 9:00am we received a call from someone named Corey telling us the truck had to be returned at 9:00 am? Told him no one said that we had to. He said when we signed the contract we agreed. No where could I find that stated on any of the paperwork as we did all on line. We did not need that added stress. We got the truck returned at 11:00am. The girl that met us was fine and said no problem. Very pleasant about the whole incident. Corey needs to read a book on customer service!William S.
Faster check out.JENNIFER L.
Great experience! Have used this location I'm the past and always a good experience! Your employee was highly professional, courtiois and helpful...have recommended this location to neighbors and friends.....Larry CollinsLARRY C.
The person who checked us in at the facility was very kind and helpful.John F.
Everyone was super friendly!! This alone was good enough to make me a repeat customer. I rented a cargo van. The tank was full, van was clean and appeared well maintained. One of the biggest things I was thrilled about was no stale smoke smell in the van. I had rented previously From another location and the smell was horrible, I actually stopped and bought air fresheners.stacy B.
The gentleman who helped us was incitful and very nice.Theodore G.
In returning the truck, the retuning person had terrible customer service skills.burma S.
Schedule a drop off in Hinkley Ohio 2 months ahead online. When we dropped off we found the location closed on a Saturday. Online U-Haul did not inform us that this location was closed on Saturday's. Found another location willing to accept the drop off even though they did not normally take pull behind trailer. This new location was so helpful and understanding. Thumbs down to online communication. Thumbs up to the Strongsville drop off.Ben B.
Truck ran and performed great.gary F.
Had a noon reservation for mobile check in. Arrived and van was parked way back on lot. (Not even visible until I drove way back on property). Key was not available. Had to go to office and note in door stated they were out to lunch. I called a provided phone number at 12:01 and he said they would be back in two minutes. Didn't arrive back until 1223. Very poor service!!!!scott M.
Very friendly with fast and efficient service!Dolores C.
Very smoothDale S.
Be great if cargo van had coat rack capability. Otherwise it was a great vehicle for our needs . Fair rental cost was a plus as well.TOM S.
Install a larger sign so it is more obvious where the office is located.paula T.
Exceptional service. Van was very well maintained, cleaned, fueled up and ready to go in the lot. Employees were fast and friendly. Called to check availability and then the entire rental process was done on-site in minutes after I arrived. Highly recommendedROBERT H.
What the representive quoted and what i was charge was not accurate. I feel I was cheated out of roughly $24. You can stick the original contract and change the terms at drop off. I have filed a claim.KEEON G.
Excellent Rental. New van.owen J.
Helpful and friendly staff. Easy in and outKelly S.
The van can did have a funky odor.Peg C.
Very professional, friendly, and quick at getting contract completed.BARRY D.
Great experience.James S.
Employee was extremely helpful and nice. I would absolutely recommend this place.Sean W.